About Us
Mission Statement
Specialised Access Painting (SAP) guarantees your satisfaction. We do not consider a project complete until your expectations are met. Our professional crew will go the extra mile to ensure the job is done correctly and customers are always satisfied.
Our aim is to ensure through proper communication with our clients, our projects are completed on time, on budget with no surprises. We will do the job once and do it right.
SAP will provide the highest quality of workmanship, unparalleled customer service, integrity, and reliability to all clients.
SAP Code of Ethics
- By making no false promises or claims in advertising.
- By being professional and courteous when receiving calls with an inquiry, or request for a quote.
- By keeping appointments at the agreed scheduled time. (If a conflict arises to call the Owner and rescheduled prior to appointment.)
- By providing a professional appraisal of the owner’s needs.
- By providing Written Specifications for the required project according to manufacturer specifications and industry standards.
- By encouraging only projects that are structurally and financially sound.
- By being licensed by local authorities and following local requirements.
- By being a certified installer by manufacturers when applicable.
- By providing proof of insurance to owners.
- By fulfilling contract obligations.
- By providing manufacturer’s long-term warranty when applicable.
- By maintaining communications with the owner regarding any changes in schedule, scope of work or unforeseen conditions.
- By providing safe work conditions according to WHS guidelines or industry standards.
- By attending continuing education programs.
- By aspiring towards 100% owner satisfaction.
The SAP Promise
- We deliver exceptional value.
- We will only use the best products and send highly qualified painters.
- There will be no alcohol or drugs. (We drug test all our employees).
- We will keep you informed throughout the duration of the project.
- We will respect you and your property. We will leave your property just as neat, if not neater, when the job is completed.
- We will show up on time.
- We will be courteous and considerate.
- We will return your calls promptly.
- We promise to stand behind our products and service with a written guarantee.
- We never stop improving and innovating
- We conduct ourselves as professionals and will strive for perfection.